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Alarm Response

Trained officers attend alarm activations, check your site and handle everything from start to finish.

About this service

An alarm is only useful if someone responds to it. When your intruder or fire alarm activates, our officers attend your premises, carry out a full perimeter check and investigate the cause.

If there are signs of a break-in, officers liaise with the police and remain on site until it's safe. Where it's a false activation, they reset the system where possible and secure the building.

After every response you receive an incident report setting out what was found, what action was taken and any follow-up needed.

Operator monitoring alarm activations

What's included

Attendance on activation

An officer is dispatched as soon as we're alerted.

Perimeter checks

A full external check for signs of entry or damage.

Police liaison

Working with police when an incident is confirmed.

Alarm reset

Resetting the system and re-securing the premises.

Site protection

Remaining on site until it's safe to leave.

Incident reports

Full written report after every attendance.

How it works

    1

    Site survey

    We visit your site, walk the perimeter and talk through the risks and how your site runs day to day.

    2

    Tailored plan

    You receive a clear proposal covering hours, staffing, duties and costs, with nothing hidden.

    3

    Deployment

    Briefed officers start on the agreed date, working to site-specific assignment instructions.

    4

    Ongoing reporting

    Regular reports and a named point of contact keep you informed, with reviews as your needs change.

Frequently asked questions

GET IN TOUCH

Talk to us about your site

Our team are ready to discuss your security requirements and provide a tailored solution.

Call 0121 685 5544 Get a Quote